Refund policy
Return and Cancellation Policy
At Revital8, we want you to feel completely confident when placing your order. We are committed to providing high quality products and a customer experience you can trust.
That is why every Revital8 order is backed by our 60 day, 100% money-back guarantee.
60 Day Money-Back Guarantee
Try Revital8 for a full 60 days. If you are not satisfied with your purchase for any reason, you may request a refund within 60 days of your purchase date.
There is no risk in trying Revital8. If you are not happy with your order, simply contact our support team by phone or email and request a refund.
How to Request a Refund
To start a refund request, please contact our customer support team using the details below:
Email: Support@Revital8Health.com
Phone: +1 855 869 3263
Available 7 days a week, from 7AM to 9PM
Please include your order number, full name and the email address used to place your order so we can locate your purchase quickly.
Returns
To qualify for a refund under our 60 day money-back guarantee, you must contact us within 60 days of your purchase date.
You may be asked to return any unused bottles. Customers are responsible for paying return shipping costs.
Please send any unused bottles to:
Revital8
19655 E 35th Dr #100, Aurora, CO 80011, USA
We recommend using a tracked shipping service when returning items, as we cannot guarantee receipt of returned products without tracking confirmation.
Refund Processing Time
Once your refund has been processed, you will receive an email confirmation showing that the refund is complete.
Please note that after we issue your refund, it may take additional time for the funds to appear on your bank or card statement. This depends on your bank or card provider.
|
Payment Method |
Estimated Bank Processing Time |
|
Credit Card |
5 to 7 business days |
|
Debit Card |
5 to 10 business days |
Refunds will be issued back to the original payment method used at checkout.
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible at:
Support@Revital8Health.com
We will do our best to cancel your order before it is processed or shipped. However, once an order has entered fulfillment or has already shipped, we may not be able to cancel it.
If your order has already shipped, you can still request a refund under our 60-day money-back guarantee once you receive your order.
Subscription Cancellation Policy
If you purchased Revital8 as a subscription, you may cancel your subscription at any time by contacting our customer service team.
To cancel your subscription, please contact us using the details below:
Email: Support@Revital8Health.com
Phone: +1 855 869 3263
Please include your full name, order number, subscription details and the email address used at checkout so we can locate your account quickly.
We recommend submitting your cancellation request at least 48 hours before your next scheduled billing date to allow our team enough time to process the request before your next order is charged or prepared for fulfillment.
Once a subscription order has already been billed, processed or shipped, we may not be able to cancel that specific shipment. However, your subscription can still be cancelled for future billing cycles.
If your order has already shipped, you may still request a refund under our 60-day, 100% money-back guarantee, subject to the terms of our refund and return policy.
Cancelling your subscription will stop future recurring charges, but it will not automatically refund previous orders that have already been processed or shipped.
Incorrect, Damaged or Missing Items
If your order arrives damaged, incomplete or incorrect, please contact us as soon as possible at:
Support@Revital8Health.com
Please include your order number and, where possible, clear photos of the item, packaging or issue so our support team can help resolve it quickly.
Optional Feedback
To help us improve our products and customer experience, we may ask why you decided to return Revital8.
Providing feedback is completely optional and is not required to receive your refund. We welcome your comments, suggestions and recommendations, as they help us continue improving the experience for future customers.
Contact Us
For refund, return, cancellation or order support, please contact us at:
Email: Support@Revital8Health.com
Phone: +1 855 869 3263
Available 7 days a week, from 7AM to 9PM
Thank you for choosing Revital8.